Microsoft 365
Microsoft 365, identity and collaboration managed securely and consistently.
- Microsoft 365 administration
- Entra ID and access management
- Teams and SharePoint support
Modern IT infrastructure for growing businesses
Technology that quietly keeps your business moving.
From everyday support to servers, networks and cloud infrastructure, Nenya keeps your technology reliable, secure and ready for what's next.
Tell us what you're dealing with. We'll tell you how we can help.
Live estate view
all systems nominal24/7
Infrastructure monitoring
100%
Documented environments
1 team
End-to-end ownership
Proactive by design
We monitor your environment, identify problems early and work on them before they become disruptions.
Everything documented
Infrastructure, credentials, configurations and decisions are organized so nothing depends on one person's memory.
Technology you can understand
Clear communication, predictable processes and recommendations you can actually understand.
Solutions
From users to infrastructure, we manage the whole picture.
Support, infrastructure, cloud, networks and security — managed as one environment
Cloud & Infrastructure
Servers, virtualization, cloud platforms and containers managed for reliable, predictable operation.
- Windows and Linux servers
- Microsoft Azure
- Virtualization and containers
Monitoring
Continuous monitoring helps identify issues before they disrupt your business.
- Server and service monitoring
- Availability and performance alerts
- Extended support options
Automation
Repetitive IT tasks turned into reliable, repeatable processes.
- User onboarding and offboarding
- Software deployment and maintenance
- PowerShell and Python automation
Security Operations
Practical security controls that protect identities, systems and business data.
- Access and security reviews
- Security monitoring and log analysis
- System and account hardening
Backup & Recovery
Managed backups and tested recovery processes designed to protect critical systems and data.
- Workstation and server backups
- Recovery monitoring and testing
- Disaster-recovery planning
Customer journey
A clear path from first conversation to managed IT.
We understand your environment, agree on the right coverage and onboard everything carefully before ongoing management begins.
- 01
Talk to Nenya
Tell us what you are dealing with, what is working and where you need support.
- 02
Technical Discovery
We review your users, devices, Microsoft 365, servers, network, cloud services and current risks.
- 03
Service Plan
You receive recommended coverage, clear responsibilities and straightforward monthly pricing.
- 04
Agreement
We confirm the scope, service expectations, onboarding requirements and planned start date.
- 05
Onboarding
We deploy management tools, secure access, document your systems and establish an operational baseline.
- 06
Go Live
We verify monitoring, support channels, critical access and responsibilities before service begins.
- 07
Manage & Improve
Your environment receives ongoing support, monitoring, maintenance, security improvements and technology planning.
Pricing
Predictable IT. Clear starting prices.
Every business has a different combination of users, devices, locations and infrastructure. Our managed plans provide a clear starting point, while servers, networks, backup, licences and specialized services are scoped to your environment.
Essential
Support your team
$89/user/month
$450 monthly minimum
For straightforward, cloud-based teams that need reliable support for people and computers.
- Remote end-user support
- Windows and macOS support
- Microsoft 365 administration
- User onboarding and offboarding
- Endpoint monitoring and patching
- Basic endpoint security controls
- Basic IT documentation
- Business-hours support
Managed
Most popularManage the whole environment
$149/user/month
$750 monthly minimum
Your outsourced IT department—supporting your people and proactively managing the infrastructure behind them.
- Everything in Essential
- Windows and Linux server management
- Network and firewall management
- Virtualization management
- Microsoft 365 security, Entra ID and Intune
- Backup-job monitoring
- Proactive maintenance and automation
- Priority business-hours support
- Quarterly service review
Complete
Protect and improve the business
$219/user/month
$1,200 monthly minimum
For organizations where downtime, security incidents and poor recovery create serious business impact.
- Everything in Managed
- Advanced infrastructure management
- Security monitoring and log review
- Advanced identity and Microsoft 365 security
- Backup and recovery management
- Disaster-recovery planning and exercises
- Extended support options
- Priority escalation
- Monthly operational review
- Quarterly technology strategy review
Every environment is assessed before service begins.
Servers, network devices, locations and cloud workloads are scoped after assessment. Microsoft, backup, security, VoIP and other third-party licences are billed separately unless expressly included in your proposal.
How the plans differ
Each level expands responsibility—from supporting users, to managing the full environment, to protecting business continuity.
01
Essential
People & devices
Reliable day-to-day support for straightforward, cloud-based teams.
- One dependable place for your team to get help
- Routine issues handled without pulling people away from work
- New starters, leavers and access changes kept organized
- A clearer record of devices, users and recurring problems
02
Managed
Adds whole-environment management
For businesses that depend on servers, networks and cloud infrastructure.
- One team accountable across users, systems and infrastructure
- Problems identified and addressed before they become disruptions
- Changes coordinated across the environment instead of in isolation
- Clear visibility into health, risks and work in progress
- Regular reviews that turn technical activity into practical decisions
03
Complete
Adds resilience & strategy
For critical or complex environments that need deeper protection and planning.
- Greater confidence that critical services can withstand disruption
- Risks prioritized by business impact, not technical noise
- Recovery responsibilities and next steps defined before an incident
- A clearer escalation path when something important goes wrong
- Technology decisions guided by capacity, resilience and future plans
Optional services
Add specialized coverage where your environment needs it. Each service is scoped after assessment.
Backup & Recovery
- Workstation, server and Microsoft 365 backup
- Recovery monitoring and testing
- Retention designed around business requirements
- Advanced disaster-recovery options
Voice & Communications
- VoIP, SIP and PBX administration
- Call routing and troubleshooting
- Carrier and service-provider coordination
Extended Support
- Remote engineering for complex incidents
- Planned out-of-hours maintenance
- Extended response and support coverage
Projects & Specialist Work
- Migrations and infrastructure deployments
- Major upgrades and remediation
- Compliance and security projects
- Scoped and quoted after assessment
Onboarding and remediation
One-time onboarding and remediation costs are quoted after the technical assessment. This covers the work required to establish secure access, deploy management tools, document the environment and resolve issues that must be corrected before service begins.
FAQ
Practical questions, clear answers.
What to expect before you trust Nenya with your technology.
Ready when you are
Make technology one less thing to worry about.
Tell us what is working, what is causing problems and where you need support. We'll help you understand the practical next step.
Talk to NenyaA straightforward technical conversation. No sales script.