Pricing

Clear starting prices. Scoped to your real environment.

Managed plans provide a predictable starting point. Your final service scope reflects the users, devices, locations and infrastructure Nenya will manage.

No per-ticket billing. No hidden service scope. No multi-year lock-in.

Essential

Support your team

$89/user/month

$450 monthly minimum

For straightforward, cloud-based teams that need reliable support for people and computers.

  • Remote end-user support
  • Windows and macOS support
  • Microsoft 365 administration
  • User onboarding and offboarding
  • Endpoint monitoring and patching
  • Basic endpoint security controls
  • Basic IT documentation
  • Business-hours support
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Managed

Most popular

Manage the whole environment

$149/user/month

$750 monthly minimum

Your outsourced IT department—supporting your people and proactively managing the infrastructure behind them.

  • Everything in Essential
  • Windows and Linux server management
  • Network and firewall management
  • Virtualization management
  • Microsoft 365 security, Entra ID and Intune
  • Backup-job monitoring
  • Proactive maintenance and automation
  • Priority business-hours support
  • Quarterly service review
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Complete

Protect and improve the business

$219/user/month

$1,200 monthly minimum

For organizations where downtime, security incidents and poor recovery create serious business impact.

  • Everything in Managed
  • Advanced infrastructure management
  • Security monitoring and log review
  • Advanced identity and Microsoft 365 security
  • Backup and recovery management
  • Disaster-recovery planning and exercises
  • Extended support options
  • Priority escalation
  • Monthly operational review
  • Quarterly technology strategy review
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Service scope

What shapes your final monthly service?

We assess four practical areas before recommending a plan. You see the complete scope and monthly cost before service begins.

01

People & devices

The number of supported users, computers and mobile devices.

02

Infrastructure

Servers, virtual platforms, cloud workloads, firewalls and network equipment.

03

Locations & complexity

Sites, remote teams, integrations and the existing condition of the environment.

04

Coverage & risk

Support availability, security requirements and backup or recovery expectations.

Included in every plan

The service depth changes by plan, but every Nenya relationship starts with clear ownership and an organized operating foundation.

One dependable support path for your team

Clearly agreed service scope and responsibilities

A documented environment

Secure remote administration

A defined escalation process

Customer portal access

One-time projects

Focused engineering work with a clear finish line.

You can engage Nenya for a defined technical project without treating it as a recurring add-on. Each project is assessed, scoped and quoted before work begins.

Migrations & Modernization

Microsoft 365, email, file, server and cloud migrations planned and delivered as defined projects.

Server & Platform Deployment

Windows or Linux servers, directory services, applications and secure FTP/SFTP platforms built for a specific requirement.

Monitoring & Observability

Zabbix deployments, service monitoring, dashboards and alerting designed around the systems you need to see.

Infrastructure Projects

Virtualization, network changes, cloud deployments, remediation and major upgrades with a clear scope and completion point.

Before service begins

Onboarding and remediation

Initial onboarding and any required remediation are quoted separately after assessment. This may include establishing secure administrative access, deploying management and monitoring, documenting the environment, correcting urgent risks and preparing systems for ongoing management.

Pricing FAQ

What customers usually want clarified.

The important details behind users, licences, onboarding and project work.

Start with an assessment

Find the right coverage before you commit.

Tell us about your team and environment. We'll recommend the appropriate plan and explain any additional scope clearly.

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